Doux Amour (Jemma Designz) takes every step necessary to protect your personal information.Our privacy policy highlights the way in which your data is collected and used by us in accordance with our Terms and Conditions. Please go through these Privacy Policy details to understand the specifics.

Please understand that by accessing the services via this website you commit to understand our policies and agree with them. If you have any further queries about this statement, you can email us at info@douxamourindia.com or write to us at:

Jemma Designs
E12/33 DLF 1
Gurgaon 122002

The purpose of this document is to create a transparency for you to use our websites comfortably without any reservation on sharing important information with us. Thus, we want to formally disclose that by using our website you are agreeing for us to collect certain data

The policy does not hold true for any procedures concerned with entities that are not governed or managed by douxamourindia.com and do not apply to those not engaged with or employed by douxamourindia.com.

INFORMATION THAT MAY BE COLLECTED FROM YOU

douxamourindia.com collects data provided during the registration process as well as the data that is collected about your use of our services when you visit our website. Please note that we at douxamourindia.com do not collect any Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). For any purchases you make using your card you will be automatically redirected to the payment gateway of the bank where all the details will be dealt with in a secured page, and encrypted using Industrial Strength Cipher. These are securely relayed to your card issuer for a valid authorization. douxamourindia.com does not have and access or stores your complete card account information, at any time during or after the purchase. We may also collect some additional data in association with your participation in any promotional activities for contests that are offered by us. This also includes the information provided in the form of feedback for profile forms submitted. We monitor the traffic patterns and website use by the customers to improve the services we offer. Thus, we collect only such information that is necessary for us to provide you services on a website.

By using our website, you automatically render us and access to (receive and collect) some anonymous data that is in standard usage logs through our web server or obtained from cookies sent to your browser From web server cookies on your hard drive. These include but are not limited to:

Computer identification information
The IP address pertaining to the computer that you use.
The domain server used to access our services.
The computer type in use
The type of web browser that you are using.

In the course of your transactions on our website, personally identifiable information about you may be collected which may include:

First name and last name
Your email addresses
Contact details including phone numbers
Pin codes and Zip codes
Demographic profile (like your age, gender, occupation, education, address and durables owned).
Personal interests and preferences( may include data like books, movies, music, etc); and
Your opinions on various products, features and services on our website

We may also gather some data pertaining to:

The pages you visit/access.
The links you click on our website.
The number of times you access a particular page.
Things you view, add to bag, add to wish list.

You can choose to terminate your account anytime simply by writing to us at info@douxamourindia.com via email ID that was used to create the account login. Simply mention – ‘please close my douxamourindia account ’ in the subject line, and we will disable the access to your account within 2 working days of receiving the email. However, the information that remains stored in our servers might be archived even after the deletion of your account.

WHEN / HOW DO WE COLLECT THE INFORMATION?

We also collect anonymous traffic information when you visit our website. Personally identifiable information is collected when you register with us or make any transactions as a guest. During the process of registration you are needed to provide us with your contact information (this includes details such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, occupation, interests etc.)

After registration you may receive correspondence from douxamourindia.com in the form of newsletters, updates, etc. While transacting as a guest we collect other identifiable information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number etc.).

This information is used to contact you regarding the services you are using on our website and services which you have shown the most interest in.

After the purchase of a product or service from us, we collect some personally identifiable information from you through an order form. This is to be able to fulfill all your requested services. We request you to provide contact information such as your name, email, and shipping address.

This information is further used for billing purposes and to fill your orders. In case of any trouble during processing an order, we will use this information to reach you.

We remain the sole owners of this collected information at different points on our website.

How do we use your information?

Your contact information is used to send you:

Password reminder and registration confirmation.
Special offers.
Changes in any service policies or our terms of use.
Event based communications such as order information, renewal notices, invites, reminders etc.

Note: Our users are updated after registration and updates are sent regarding their order status. We further extend promotional emails to intimate you regarding any new arrivals, special offers, etc.

Your personal information is used by for the purpose of:

Improving personalized features on our website in order to enhance your shopping experience.
Contacting you for any profile and account related matters or other necessary reasons.
Providing the services requested by you.  For instance, delivering Merchandise ordered by you.
Preserving the social history in accordance with the existing law or policy.

The anonymous traffic information collected by us is used to:

Remember you in order to be able to provide better and more personalized service. For instance, track your entries in our promotion schemes
Recognize your usage privileges to our website – Administer and manage smooth functioning of our website by diagnosing problems.
Track your session and activities to understand your use of our website.

WHO DO WE SHARE YOUR INFORMATION WITH?

We do not render or sell your information to any third party organizations. Your information is only shared with our agents and alliance partners or third parties one of the reasons as stated below:

AGENTS

The services of our enabling partners are used to fulfill orders and credit or debit processing companies. This includes partners such as outside shipping companies and business associates to be able to process payments for goods and services that you order from gauravguptastudio.com. Any of these entities do not store, share or retain any personally identifiable information for other purposes.

ALLIANCE PARTNERS / THIRD PARTIES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

WHAT CHOICES ARE AVAILABLE TO YOU REGARDING COLLECTION, USE AND DISTRIBUTION OF YOUR INFORMATION?

You can choose to either accept or decline cookies. All customizable websites require you to accept the cookies

Cookies

Cookie entails a small text file that is stored on your computer for Record Keeping purposes. We use cookies on this website and link the information we store in cookies to any personally identifiable information that you turn in while on our website.

Our website uses boat ID cookies and persistent cookies. Session cookies are used to make the navigation of a website easier and more secure for you. Persistent cookies can remain in your hard drive for an extended period of time. you can easily remove persistent cookies by following directions provided in your internet browser help file.

Session cookies are used by us to secure the current session and the browsing preferences of the user. Our Website uses a set up persistent cookie to store your username, interests, etc. so you don’t have to enter it multiple times. Persistent cookies also enable us to track and target our user’s interests and enhance their experience on the website.

If you choose to reject cookies, you can still lose our website but your ability to access certain aspects will be limited. Further, cookies are used in the shopping bag to enhance security and ensure that no URL based spamming occurs.

We have no way of identifying who you are, even with assigned cookies to your computer, unless you voluntarily identify yourself through registration. The only personal information a cookie can contain is the information that you supplied. It cannot read data stored on your hard drive.

Some of our business partners like advertisers set cookies by delivering banners on our website. We render no access or control over these cookies.

This privacy statement is the use of cookies by douxamourindia.com only and does not share responsibilities of cookies by any advertisers. We do cookies on the collection pages of email addresses but do not use them in emails.

Limited information about your computer connection to the internet, including your IP address is automatically connected by a web server when you visit our website. Your IP address does not identify you personally. This information is used to deliver web pages as requested by you and to make our website customizable with the interests of our customers. It further assists us to measure traffic within our website and lets our advertisers know the geographical locations of our visitors.

Voluntary disclosure of information

We declare that supplying any personally identifiable information is entirely voluntary. You are not needed to register with us in order to be able to use our website. However, there are some services that we offer only to visitors who register. You are entitled to change your interests at any time by opting in or out of any marketing, promotional or newsletter mailings.

All rights to send you service related communication are reserved by douxamourindia.com and shall be considered to be a part of your account without an option to opt out. You can update your information and change your account settings at any point of time.

Increase your personally identifiable information for email addresses are altered, or you no longer desire our services, you can update, rectify, deactivate or delete your account by emailing our Customer Care Team at info@douxamourindia.com.

On your request, we will block or remove your personally identifiable information from a database, officially cancelling your registration. However, any information that remains on our server might be archived even after the deletion of your account.